You can request a return within 14 days from the delivery date.
Returned items must be unused, in their original packaging, and with all tags attached.
Refunds will be processed to the original payment method used for the purchase.

To initiate a return, please email customercare@albedoshop.com with your order number and shipping postal code.
In your email, confirm that the item is unused, in its original packaging, and provide any necessary details.
Once your return request is approved, we will provide you with a return shipping label and instructions.
After the returned item is received and inspected, your refund will be processed.

Gift returns follow the same return process.
Please include the order number and shipping postal code in your request.
If you do not have this information, contact our support team at customercare@albedoshop.com for assistance.

Return shipping, customs, and tax fees are the customer’s responsibility.
Original shipping costs are non-refundable.
For any questions regarding returns, please email us at customercare@albedoshop.com.