Frequently Asked

What is my Bracelet size?
Albedo bracelets do not vary in size. Thanks to our adjustable sliding closure mechanism, you can easily adjust and wear them to fit any size you need. This feature allows everyone to comfortably wear our bracelets, eliminating the worry about specific sizing. Whenever you need to adjust the fit, our adjustable sliding closure system lets you easily modify it to your own wrist size.

When Will My Order Ship?
Your order will be processed and shipped within 1-3 business days after your purchase. Once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to track your package's progress. Please note that shipping times may vary based on the delivery method selected at checkout and the destination of the package. If you have any specific questions or need further assistance with your order, please feel free to contact our customer service team.

Will my bracelet tarnish?
Our bracelets are crafted with high-quality materials designed to resist tarnishing. However, exposure to certain elements and chemicals can affect any metal and may cause tarnishing over time. To help preserve the luster and finish of your bracelet, we recommend keeping it away from moisture, chemicals, and abrasive surfaces. Additionally, storing your bracelet in a dry, airtight container when not in use can also help prevent tarnishing. If you notice any discoloration, a gentle polish with a soft cloth can often restore its original shine.
Do I Need To Pay To Process A Return?
If you need to process a return, you generally will not be required to pay any fees to initiate the return process. However, depending on our store's return policy, you may be responsible for the cost of shipping the product back to us. We recommend checking our specific return policy details on our website or contacting customer service for precise information regarding any costs associated with returning an item. This way, you can understand all the requirements and any potential expenses before you proceed with the return.